How to Tell SHEIN Your Package Was Not Delivered

Last updated
Ever excitedly checked your mailbox or doorstep for a package that never showed up? It’s a bummer, right? Especially if it’s from SHEIN, where you’ve picked out some trendy pieces for your wardrobe. If you’re scratching your head wondering, ‘How do I tell SHEIN my package wasn’t delivered?’, we’ve got your back with the steps you need to take.
If you’re in the boat of eagerly waiting for a SHEIN package that hasn’t arrived, you’re likely looking for the best way to report this to SHEIN. Don’t fret; we’re here to help guide you through this process smoothly.
Steps to Report an Undelivered Package to SHEIN
First, breathe in, breathe out. SHEIN has a straightforward process for reporting undelivered packages. The key is to visit their website or app, log into your account, and head over to the ‘My Orders’ section. Here, find the order that’s playing hide and seek and select ‘View Details’.
Scroll down to find the ‘Order Help’ button. Clicking this will open up options for you to report your missing package. SHEIN usually requires you to wait a specific period after the expected delivery date before filing a report. This grace period allows for any unexpected delays in shipping. Once eligible, you can submit a claim directly through the site, and SHEIN’s customer service team will jump on the case to help track down your goods or offer a refund or replacement.
Earn SHEIN Gift Cards While Having Fun
Feeling a bit down about your missing SHEIN haul? Here’s something to cheer you up! While you wait for SHEIN’s customer service to sort out your package, why not dive into the world of Playbite? It’s a fantastic app that lets you play casual mobile games and earn rewards, including official SHEIN Gift Cards! Imagine bagging some trendy SHEIN gear just by having fun playing games.
Download the Playbite app today and start playing your way to awesome rewards. Not only can you win SHEIN Gift Cards, but you’ll find yourself getting lost in a world of exciting games that could make the wait for your package feel like no time at all. Who knew a slight hiccup with your delivery could lead to discovering a fun new way to score SHEIN fashion for free?

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!
Join Playbite today!
The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.