How to Report a Missing Package to SHEIN
First things first, head to the SHEIN app or website and log in to your account. Go to 'My Orders' and find the order that's gone AWOL. Click 'Contact Customer Service' to start a chat and report your missing package. They'll help track it down or issue a refund if needed.
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Simple! Log in to your SHEIN account, navigate to 'My Orders', find the missing order, and use the 'Contact Customer Service' option to report it.
Pro tip: Make sure to track your package through the 'My Orders' section first. If it's delayed, it might just be running late. If it鈥檚 confirmed lost, then definitely contact SHEIN customer service as mentioned.
I've had a package go missing too! Just log into your SHEIN account, go to 'My Orders', and click on the order that's missing. Then hit 'Contact Customer Service' and they'll sort you out. Easy as pie!
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