How to Report a Package Not Delivered on SHEIN
Hit up SHEIN support ASAP. You can find it in 'My Orders,' or just go directly to their 'Contact Us' section. They usually sort it out quick!
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Just go to 'My Orders' and use their chat support or email them. They handle these things pretty well.
I had a package go missing once. Just contacted SHEIN via the 'Contact Customer Service' button in 'My Orders' and got a refund. Super easy!
If your package hasn't shown up, check SHEIN's 'Contact Us' page. They have multiple ways to report missing orders.
First, log in to your SHEIN account. Then head over to 'My Orders' and click on the order you need help with. You'll see an option to 'Contact Customer Service'鈥攃lick that and let them know what's up!
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