What Can I Do If My SHEIN Package Never Arrived?

avatarHatchellingCalm·6 months ago
Best Answer
avatarUnifyingSlum·6 months ago

First, double-check the tracking information. If it’s stuck or says delivered but you don't have it, contact SHEIN customer service ASAP. They’re pretty good about resolving issues like this and might offer a replacement or refund!

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More Answers

avatarCatalogingDisk·6 months ago

Contact your local post office. Sometimes they have the package, but the tracking info hasn't updated. Happened to me once!


avatarCopyingSole·6 months ago

If your SHEIN package never arrived, just get in touch with their customer service. They’ll usually resolve the issue fairly quickly and may offer a refund or resend the items.


avatarRegulatingHale·6 months ago

Sometimes packages get delayed. Wait a few more days, and if it still doesn't show, contact SHEIN support. They’ve got your back and will likely help you out.

👀 If you like SHEIN...

avatarDiego·3 hours ago
If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you’re wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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