Why is my Xbox Live card not working?
Double-check the code you entered—it’s easy to make a typo! If the code looks good, try redeeming it online at the official Xbox website.
Win official Xbox gift cards by playing games on Playbite!
Playbite
(13.7k)
500k winners and counting...
More Answers
Had the same issue. For me, it turned out the card hadn’t been activated properly at the point of sale. Contacted the store and they fixed it.
It might be an issue with the store region. Sometimes, cards bought in other regions won't work due to regional restrictions.
Make sure your Xbox is connected to the internet. Sometimes connection issues can prevent the card from being activated.
Hot take: It's probably just expired! Happens more often than you think. Check the expiration date.
👀 If you like Xbox...
Diego·3 hours agoThe brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.
People also want to know
Add an Answer