Why Won't My PS4 Turn Off?
ScoldingIrony路7 months agoCheck if you have any downloads or applications running in the background. Close them and try again!
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Try holding down the power button on the console for about 7-10 seconds. That should force it to shut down.
I had the same problem once. Unplug the power cable, wait for a minute, then plug it back in and power on. It worked for me!
Try updating the software. An outdated system can sometimes cause shutdown issues.
Sometimes the PS4 system software can cause issues. Try restarting in safe mode and select the 'Restart PS4' option.
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