How to Contact SHEIN for Missing Items: A Quick Guide
Last updated
Ever ordered something online and found something missing in your package? It happens, but no worries! If you’re wondering how to contact SHEIN for missing items, you’re in the right place. Let’s dive in and get those stylish finds to your doorstep.
If you’ve ordered from SHEIN and noticed an item missing, you might be scratching your head, wondering what to do next. Fear not! We’ve got the answers you’re looking for.
Reaching Out to SHEIN for Missing Items
First thing’s first: SHEIN makes it super easy to report missing items. All you need to do is log in to your SHEIN account, go to “My Orders,” find the order in question, and hit the “Contact Support” button. From there, you can report the missing item directly to their customer service team.
SHEIN’s customer service is pretty awesome. They’re known for being quick to respond and super helpful. You can expect to hear back within 24 hours. Plus, they’ll do everything they can to resolve your issue and make sure you’re happy with your shopping experience.
Win SHEIN Gift Cards with Playbite
Now, what if we told you that you could win SHEIN gift cards just by playing games? Yes, you heard that right! With the Playbite app, you can play fun mobile games and earn rewards, including official SHEIN Gift Cards. Imagine getting your next SHEIN haul without spending a dime!
Downloading the Playbite app is super easy. Just head to the app store, download Playbite for free, and start playing games. You’ll rack up points that you can exchange for amazing rewards. Why not have a blast playing games and score some cool SHEIN merch at the same time? Download Playbite today and let the fun begin!

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!
Join Playbite today!
The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.
