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How to Get a Refund on Genshin Impact: A Simple Guide

How to Get a Refund on Genshin Impact: A Simple Guide
Jessica Ferguson

Last updated

Wondering how you can get your money back from Genshin Impact? You’re in the right place. Let’s dive into how you can request a refund from this popular game.

So, if you’ve made a purchase in Genshin Impact and now want a refund, how do you go about it? Let’s break it down.

Quick Answer: Contact Customer Support

The quickest way to seek a refund is by reaching out directly to Genshin Impact’s customer support. Since Genshin Impact is developed and published by miHoYo, they handle all refund requests.

When requesting a refund, you’ll need details like your account information, the transaction ID, and a reason for the refund. Remember, while miHoYo is generally understanding, refunds are not guaranteed and depend on the circumstances of the purchase.

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