How to report a missing item on SHEIN

Ever ordered something super cute online, but when your package arrived, something was missing? Let’s talk about how you can report a missing item on SHEIN, so you don’t miss out on your trendy finds!

So, you’re checking out your latest haul from SHEIN and realize, “Hey, where’s that one piece I was so excited about?” Don’t worry, we’ve got you covered on how to report a missing item on SHEIN.

Quick Steps to Report a Missing Item

First things first, log into your SHEIN account. Once you’re in, head over to “My Orders.” Find the order that’s missing an item and click on “View Details.” Here, you’ll see an option to “Report a Problem.” Hit that button, and let SHEIN know what’s missing. It’s that simple!

After reporting, SHEIN will likely ask for some more details to help solve the issue. They might need info like the item code (found in your order history) or a description of the missing item. Once you’ve submitted your report, SHEIN’s customer service team will get on the case to either find your item or compensate you.

Win SHEIN Items by Playing on Playbite!

While you’re sorting out a missing item with SHEIN, why not win some SHEIN goodies for free? Download the Playbite app and play fun games to earn points. You can exchange these points for official SHEIN Gift Cards! It’s a super fun way to score more of the trendy clothes you love without spending extra. Start playing now!

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!

Join Playbite today!