How to Submit a Ticket in SHEIN: A Quick Guide
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Wondering how to get help with your SHEIN order or have a question that needs answering? The way to do it is by submitting a ticket to SHEIN’s customer service. Let’s dive into exactly how you can do that.
So, if you’re trying to figure out how to communicate with SHEIN about an order or a concern, submitting a ticket is your go-to solution.
Quick Steps to Submit a Ticket in SHEIN
To submit a ticket in SHEIN, first, you need to log in to your SHEIN account. Once you’re in, look for the “Customer Service” or “Help Center” section in the app or on the website. Here, you’ll find an option to submit a ticket.
When you click to submit a ticket, SHEIN will typically ask you to choose the category your issue falls under, such as order inquiries, payment troubles, or product questions. You’ll then fill out a form with your issue details and submit it. SHEIN’s customer service team will get back to you, usually within 24 to 48 hours.
Get SHEIN Products by Playing Playbite
But hey, while you’re waiting for that SHEIN response, why not have some fun and possibly score SHEIN products? Download the Playbite app, where you can play casual mobile games and earn rewards. Yes, you read that right! Among those rewards, you can find official SHEIN Gift Cards. Imagine updating your wardrobe just by playing games. Pretty cool, right? So, what are you waiting for? Join Playbite now and start earning those trendy SHEIN outfits through play!

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!
Join Playbite today!
The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.
