How to Fix 'You're Restricted From Using Communication Features' on PS4
Your account might be suspended. Use another account to contact support for help or check your email for more details.
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First, make sure your account isn't temporarily suspended. Check your email for any messages from Sony. Sometimes, it鈥檚 just a quick timeout for some behavior! If it鈥檚 not that, head to Settings > Parental Controls/Family Management and ensure communication features aren鈥檛 restricted there. Easy fix? Maybe!
Ask your parents if they set up any restrictions. Sometimes, these settings can sneak in without you knowing. True story, happened to me once!
Sometimes it鈥檚 just a glitch. Restart your PS4 and check if the issue persists. If it does, contact PlayStation Support鈥攖hey're pretty good at sorting these things out.
馃憖 If you like PlayStation...
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