How to Report a Missing Package on SHEIN

Best Answer

First, log in to your SHEIN account, then go to 'My Orders'. Find the order with the missing package and click 'Contact Support'. Their customer service is pretty responsive and will guide you through the process.

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More Answers

RepeatingRitz·6 months ago

Just reach out to SHEIN customer service through the app or website. They have a chat function that's super helpful for resolving issues like this.

NoticingPuff·6 months ago

Contacting SHEIN support is your best bet. Log in, visit 'My Orders', select the issue, and chat with their support team. Easy peasy!

AttallingHalt·6 months ago

Honestly, just email them directly with your order details and they'll usually sort it out pretty fast. I had a missing package once and they handled it well.

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The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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