How to Report Damaged Item on SHEIN
Easy peasy! Just log into your SHEIN account, go to 'My Orders,' find the order with the damaged item, and click 'Return and Refund.' Provide the necessary info and photos, and they'll take care of the rest!
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Open the SHEIN app, head to your orders, and click on the support link for the specific item. They make it simple to resolve.
Honestly, the customer service chat on their app is the fastest way to get help. Just explain the issue and attach a photo!
Contact their customer service through the SHEIN app or website, and they typically respond pretty quickly to help resolve the issue. Attach some pics of the damage too!
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