How to Report a Missing Package on SHEIN

avatarNoticingPuffa year ago
Best Answer
avatarConcludingDisca year ago

Pro tip: Live chat with SHEIN's customer service on their app for the fastest response. They usually resolve missing package issues quickly!

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avatarDebiasingPonsa year ago

Contact SHEIN customer service directly through their website. They have a solid track record for resolving missing package issues.


avatarTrainingHosta year ago

Just head to SHEIN's website or app, go to 'My Orders,' find the missing order, and click 'Contact Support.' They鈥檒l help you out pronto!


avatarDistributingJokea year ago

Don鈥檛 sweat it! Just log in to your SHEIN account, go to 'Orders,' and hit the 'Contact Support' button near your order details.


avatarDistributingJokea year ago

You can report it via SHEIN's app. Go to the order details and click on 'Report an Issue.' Easy peasy!

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avatarDiego3 hours ago
If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you鈥檙e wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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