How to Restore a PS4
To restore your PS4, go to 'Settings' > 'Initialization' > 'Restore Default Settings'. This will reset the console without deleting your data.
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Just backup your data first! Use an external USB drive or cloud storage to save your game data before you start the restore process.
If you need a full reset, including deleting data, go to 'Settings' > 'Initialization' > 'Initialize PS4'. Choose either 'Quick' or 'Full' depending on how thorough you want to be.
If you can't access the settings menu, try booting into Safe Mode. Turn off the PS4, then hold the power button until you hear a second beep (about 7 seconds). Choose 'Restore Default Settings' from the Safe Mode menu.
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