What if My SHEIN Package Was Stolen?
File a report with your local post office too. Sometimes they can track down what happened to your package.
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First thing to do: contact SHEIN customer service. They usually offer a refund or resend the order if you report it within 30 days.
In my experience, contacting SHEIN's customer service via chat was super effective. They handled it quickly and I got my replacement in no time!
You might want to check with your neighbors or building management. Sometimes packages get delivered to the wrong address.
Honestly, SHEIN's customer service has always been pretty solid for me. They've either refunded me or sent a new package when this happened.
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