What to Do if SHEIN Sends the Wrong Item

avatarEarningOunce·2 years ago
Best Answer
avatarAttendingStoke·2 years ago

Ugh, bummer! Hop on SHEIN’s live chat or email them about the mix-up. They usually handle these things very well and will either send the correct item or process a refund.

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avatarCluingWear·2 years ago

Hey! Just contact SHEIN’s customer service through their website or app, explain the issue, and they’ll guide you on returns or exchanges. They’re pretty quick to resolve mistakes!


avatarRollingHank·2 years ago

Return it and get a refund. It’s easier and quicker.


avatarCaringEthos·2 years ago

I had the same issue before. I reached out through their app, sent them a pic of the wrong item, and they sorted it out fast. Pretty smooth process!

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avatarDiego·3 hours ago
If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you’re wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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