What to Do if SHEIN Sends the Wrong Item
Ugh, bummer! Hop on SHEIN’s live chat or email them about the mix-up. They usually handle these things very well and will either send the correct item or process a refund.
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Hey! Just contact SHEIN’s customer service through their website or app, explain the issue, and they’ll guide you on returns or exchanges. They’re pretty quick to resolve mistakes!
Return it and get a refund. It’s easier and quicker.
I had the same issue before. I reached out through their app, sent them a pic of the wrong item, and they sorted it out fast. Pretty smooth process!
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