Why can't I cancel my Xbox Game Pass subscription?

avatarForetellingTable6 months ago
Best Answer
avatarCreatingGulf6 months ago

Make sure you're using the same Microsoft account you used to subscribe. Check if there's an active payment method; subscriptions won't cancel without it.

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More Answers

avatarCaringEthos6 months ago

If you're using a promo or discounted rate, you might have to wait until the period is over. Otherwise, Xbox support should be able to help.


avatarCoilingShip6 months ago

Dude, call customer support. They鈥檒l sort it out.


avatarConcludingDisc6 months ago

Once, I had this problem and it turned out I had a pending charge. Cleared it up and cancellation worked.

馃憖 If you like Xbox...

avatarDiego3 hours ago
If you're a Xbox player, you need to download the Playbite app!

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The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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