Why can't I upgrade to Xbox Game Pass Ultimate?
Are you using a child account? Upgrading might be restricted depending on the age settings tied to your profile.
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I had this issue before. Turns out, I just needed to cancel my current subscription and then I could upgrade to Ultimate. Try that!
Hey there! Have you checked if your Xbox Live Gold or Game Pass for Console/PC subscription still has some time left? Sometimes, you can't upgrade until it expires or it's about to expire. Give that a look!
Hot take: Xbox support might be the best bet. They can figure out the problem for you. Give them a shout!
Make sure your payment info is up to date. Sometimes an outdated credit card can cause issues.
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