Why did my Honkai Star Rail account reset?

avatarTabulatingMadam·2 years ago
Best Answer
avatarNoticingPuff·2 years ago

Contact Support ASAP. Your account shouldn’t just reset out of the blue. There might be an issue only they can fix. They're really helpful!

Play Games.Earn points.Get gift cards!

PB

PB

Playback Rewards

4.5 Star Rating(13.7k)
Silly Arrow
User avatarUser avatarUser avatarUser avatar

500k players and counting...

More Answers

avatarEmptyingDaisy·2 years ago

First off, don't panic! It might be a simple glitch. Try logging out and back into your account. Sometimes, it's just a hiccup in the connection. If that doesn't work, double check you're on the right server. Honkai Star Rail has different servers, and if you're logged into the wrong one, it won't show your progress.


avatarDislikingTramp·2 years ago

Honestly, it's probably just a bug. Game's safe and doesn't steal data. Try reaching out to their customer service. They're pretty good at solving these mysteries.


avatarWipingBride·2 years ago

Server mix-up, maybe? Honkai Star Rail splits its player base across multiple servers. If you accidentally switched servers, your progress would seem 'reset' because you're essentially a new player on that server. Always make sure you're on the correct server!

👀 If you like Honkai Star Rail...

avatarDiego·3 hours ago
If you're a Honkai Star Rail player looking for extra shards or other power-ups, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends, and win cool prizes from all your favorite brands!

Two of those prizes are the official App Store and Play Store gift cards, which you can win and use to get anything you want in Honkai Star Rail essentially for free!

In case you’re wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

Add an Answer