Why does my PS5 say 'can't use this content'?
I've had this error when trying to play a game before its release date. Make sure the content is actually available for use.
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You might also want to check if your PS5 is set as the primary PS5 for your account. If it's not, content restrictions can apply.
Maybe the content is restricted in your region? Check the region settings or any restrictions on your account.
Sometimes, it helps to restore licenses. Go to Settings > Users and Accounts > Other > Restore Licenses.
Usually, this happens because the content isn't linked to the correct account. Double-check that you're signed in with the account that purchased the game or DLC.
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